Need technical help immediately?

We can connect to your computer remotely within minutes. Pc-Experts provide remote support to both Windows and MAC users. Once we have your permission, our technicians will be able to solve the majority of software problems remotely.

With remote support, you can watch your screen and control your keyboard and mouse, while our technicians can solve most problems online.

This technology allows our Engineers to login to your computer desktop to see problems you are experiencing, and resolve them. We can also provide training using the same technology.

Advantages of remote computer support:

• Time - Saving: Instant response; we solve your problem directly, without needing to send onsite technician, out to you.
• Convenience: You do not need to move the PC from your office or home, or unplug anything to visit a repair shop and you don't have to wait for a technician to come to you.
• Cost Effective: Remote support is a lower cost option than having a onsite technician visit you.
• Secure: The connection to your computer is 100% secure, encrypted with the same security protocol used by banks. After we resolve your problem, the software we use for access is automatically deleted from your computer.
  
  

We can solve most of the problems on your computer using the remote support, including:

• Detecting and removing viruses, installing and configuring anti-virus software.
• Fixing e-mail problems and software applications.
• Setting up secure wireless network.
• Correcting error messages.
• Stopping pop-ups, removing advertising spyware or malicious programs, installation/configuration of antispyware software.
• Configuring / Setting up / Installing device drivers such as Printers, MP3 Players, and Scanners.
• Create Data Backups, transferring data from one computer to another.
• Performing routine maintenance, upgrades and updates for Windows and other applications.
• Installing and configuring new software.
• Evaluating the safety of your network.
• Optimising your computer, making it start and run faster.
  
  

Contact us to receive the most competitive prices in the Market for the best available services:

• 12 months of 24/7 unlimited online and phone support at the click of a button via Pc-Experts Helpdesk software.
• Network and Server monitoring services designed to identify any system errors prior to them interrupting operations.
• Quarterly remote computer maintenance.
• Easily log incidents and track tickets.
  

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